Our blended environment allows us to handle programs of any size. From dedicated agents that handle a large volume of calls to blended agents for lower volume programs, we can build a solution that works for you.
Our omnichannel environment is perfect to ensure your customers are assisted on any platform. Having multiple contact channels available means your customers get a consistent experience and you can focus on your core business.
ITM provides realtime reporting, remote monitoring, quality control and other services to make our clients successful. When we succeed, you succeed.
As a BPO Contact Center, we can provide your customers with seamless customer service. They won't know they aren't talking to you.
We work with various publishers to provide renewal and new subscriptions to Trade Industry Publications.
We provide polling and fundraising services for Political and Non-Profits. A good fundraising campaign means everything to these organizations and we deliver.
ITM Marketing prides ourselves on being agile and adaptable. We are able to move on any campaign that comes our way. Lead generation, blood donations and whatever comes next. This is what we do.
President & CEO
Chief Financial Officer
VP of Human Resources
VP of Strategic Partnerships
VP of Call Center Operations
Director of Information Technology
Director of Client Services
Human Resources Manager
Call Center Manager