ITM Marketing, Inc. is an experienced, multifaceted teleservices company established in 1996. We are dedicated to delivering real time reporting and state of the art technology for business and consumers alike. Our 150 seat call center, located in Central Ohio, has allowed ITM to serve numerous Fortune 1000 companies for over 20 years;
ITM has been successful in attracting and retaining high caliber employees with a professional and employee centric philosophy. This has been accomplished by providing top-notch training to our employees and investing in high quality technological solutions to ensure we stay at the top of the game. Our mission has never been to be the largest in our industry. It has been to provide the highest quality services with competitive pricing to meet our clients' needs.
Here at ITM we provide a large range of services. We handle Inbound and Outbound calling, Chat Services and more. Our proprietary reporting system known as IntelliView, allows our clients to easily keep view customized logs and tracking information over a large variety of devices and platforms. Our operation and location allows us to easily scale to your specific needs. Our professional employees are highly skilled in customer service, sales, de-escalation and so much more. This allows us to cover virtually all possible needs that would arise.
Being able to adapt to our clients' needs has kept us viable throughout the years. We look forward to providing you with the services you want and need.
"ITM's excellent customer service and professional follow-through are bar none one of the best in the industry. Their ability to meet or beat deadlines and willingness to take on emergency calling in the 11th hour to meet our goals are the main reasons why ITM Marketing is our #1 choice in telemarketing vendors for B2B trade pub campaigns."
Former President, TriMax Direct
"ITM was a joy to work with. Great communication which I value, instant reporting with the online access. They helped me achieve my target goals when I was struggling with deadlines."