ITM Solutions - Chat & Email

 

Multiple Interactions

Utilizing chat and email allows our agents to handle multiple interactions at the same time.

Branded Communication

Maintain your brand and look on all communications through our system.

Tailored Responses

Unify and simplify your communications. Creating tailored responses further maintains your brand and identity.

Tailored Reporting

Track your customer information closely with our tailored reporting.



Our ability to provide chat and email communication to your customers allows you to expand your customer service for those that don't like or want to make a phone call.

Chat and email services are tailored to your company. From branding to tailored or canned responses, we ensure that your brand and identity are a part of every conversation we have with your customers.

If you are in need of chat & email services, please contact us so we can get started.




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