Over the last 20 years, we have found that outbound telefundraising is an effective way to recruit new donors and members and generate revenue. At ITM Marketing, we adopt the highest standards and industry best practices when employing telefundraising techniques. We meticulously follow all the necessary steps when implementing a program: data analysis, data enhancement, developing a powerful message and mid and post-program response analysis. We also use an array of the most effective mail techniques and email technologies to maximize gift collection. We strive to speak to your donors and members on a personal level and are attentive to their questions and concerns. Our Donor Service Representatives are chosen for their maturity, friendliness and persuasiveness. We train and monitor our representatives hourly to ensure quality and effectiveness. We also offer low cost, effective pre-recorded message delivery to boost direct mail efforts, promote events and more.
In support of your fundraising initiatives and events, we provide a professional and friendly inbound service that sensitively combines maximum pledge and payment persuasion with accurate processing, reporting and 24-hour mail and e-fulfillment for phone or website inquiries.
ITM Marketing offers the full spectrum of processing and data management services to support your fundraising requirements including:
- Membership database management, cleansing and tracking
- Data enhancement, processing and warehousing
- Custom reporting
- Membership base audits
ITM Marketing provides a complete range of pledge collection services utilizing electronic payments, mail production and e-fulfillment solutions. Our fulfillment team creates, prints and mails thousands of letters, volunteer kits and more each week. When required by our clients, caging services are provided to open, data enter and deposit responses to fundraising initiatives.
To provide our clients with access to a comprehensive suite of services, ITM Marketing partners with other respected companies who provide additional services for our clients through ITM Marketing including direct mail, list brokerage services, internet usage and more.